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Common Questions

Payroll FAQs

Straight answers about pricing, switching providers, onboarding and what's included.

0161 823 8363

In short

Buffalo Payroll is a Manchester payroll bureau serving UK businesses and accountants, from £5.50 + VAT per payslip. You can reach the team on 0161 823 8363 or hello@buffalopayroll.co.uk, Monday to Friday, 8:30am to 5:30pm.

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Still have a question?

Below are the questions we're asked most often. If yours isn't here, call us on 0161 823 8363 or email hello@buffalopayroll.co.uk and a member of the team will help.

For detail on specific topics, see our payroll guides, including 2026/27 rates and thresholds and the 2026 Statutory Sick Pay changes.

Common Questions

Frequently asked questions

How quickly can you take over our payroll?

Onboarding is typically completed within days, not months. Once we have your company and employee details, we set up your payroll profile, transfer year-to-date figures from your previous provider, and hand you access to your payslip portal ahead of your first pay run.

How much does your payroll service cost?

Our standard price is £5.50 + VAT per payslip, with a minimum of £16.50 + VAT per month. One-director companies pay £16.50 + VAT per month. Pension administration is £25 + VAT per month. Accountants get trade rates.

Is there a contract?

Yes. All clients are on a 12-month agreement, which lets us keep our pricing competitive and plan your payroll properly.

Do you handle pension auto-enrolment?

Yes. We assess each employee's automatic enrolment status at every pay run, manage ongoing contributions, and liaise directly with your pension provider on your behalf, so you don't have to.

What happens if HMRC contacts us about payroll?

We act as your dedicated point of contact for PAYE-related HMRC enquiries and RTI submissions, handling correspondence directly so it doesn't land on your desk.

Can you support accountants with multiple clients?

Yes. Our partner service is built for accountants and bookkeepers who want to outsource payroll for multiple clients, covering unlimited employers and employees under one dedicated support relationship.

Can we switch to you part-way through the tax year?

Yes. We import each employee's year-to-date figures so tax, National Insurance and pension calculations carry on correctly and P60s are right at year-end.

Do you handle CIS returns?

Yes. We verify subcontractors, calculate deductions, issue statements and file monthly CIS returns before the 19th deadline.

Do you prepare P11Ds?

Yes. We prepare P11Ds and P11D(b)s and are preparing clients for mandatory payrolling of company cars, fuel, vans and medical benefits from April 2027.

What's included in year-end processing?

We prepare and issue P60s for every employee and submit your year-end reporting straight to HMRC, so your business stays fully compliant without any extra admin on your end.

What pay frequencies do you run?

Monthly payroll is our speciality and the best value, and we can accommodate other pay frequencies where your business needs them. Tell us how you pay your team when you get in touch.

Who will run my payroll?

Your payroll is run by our small, dedicated Manchester team, led by founder Becky Cooper, who holds the CIPP Foundation Degree in Payroll Management.

Do you work with businesses outside Manchester?

Yes. While our team is based in Manchester, our cloud-based portal and remote onboarding mean we work with small businesses and accountants across the whole of the UK.

Ready for refreshingly simple payroll?

Tell us about your business and we'll come back to you within one business day with a clear quote. No obligation, no hard sell.

0161 823 8363